Hi
in 'my account' dashboard the bill amount is shown, however I can't view the bill and when I click on it the page just shows a revolving circle and 'loading'. It's been like this for over a week now.
Is it possible to get the bill emailed to me?
I would like to check the bill and make a payment.
Also, having come from Shell, the ShellEnergy website/account has been taken down. How do I view my last bill from Shell for the amount taken out at the end of July. I don't need any other bills from Shell, but it'd be useful to see the last one so that I can compare that to TT's first one, if I ever get to see it, so that I can manually pay the correct amount.
Unfortunately TT haven't provided any explanation, but it would appear that my Shell billing date ~23rd of the month, paying a month in advance, has been moved forward by a couple of weeks so my next bill is likely to be around 7th October.
Obviously it would help if I had sight of the bills to trey and make sense of what TT are doing
