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voucher not received

Wormseye
First Timer
Private Message

on ‎27-06-2023 12:30 PM

Message 3 of 3

Amazon voucher not recieved 

Labels:
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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎30-06-2023 09:56 AM

Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎27-06-2023 01:05 PM

Message 2 of 3

You need to complete your community forum profile details for TT staff to identify your account, @Wormseye.

 

Add your Talktalk landline number or account number in Personal Information. Go via your avatar/name; settings.  SAVE CHANGES. 

 

Moving this to the billing section for you, where it will be in the queue for attention from staff. 

Gliwmaeden2, a fellow customer.
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