150 fibre sing up email problem domain restriction

[Not-Happy]

What the &@##?? can not use a TT email to upgrade to 150 fibre

Scam

Just when i thought TT could not get any more scummy

the other problem is £28 for 18 month contract

But when i sing into my tt account its £32 for a 24 month contract for the same 150 fibre SCAMMERS

Scamscam

Been with TT from the age of 18 i am now 40 that's 22 years TT has no respect for its long term customers

WHAT IS GOING ON HERE ???

[Gliwmaeden2]

You wouldn't be able to buy it as a "new" customer using the same email address if you are using it currently for billing purposes- and for several years now, Talktalk has discouraged use of Talktalk-based addresses for billing.

We always tell customers to renew / upgrade using Chat or phoning 03451 720088 because the deals in Offers and Upgrades are usually not so great, or include hidden extras. 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

So put your case to the Loyalty team agents, @Not-Happy.