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Broadband help

For queries about your TalkTalk broadband service.

Been waiting 3 weeks to complete an order.

Hinnis17
First Timer
Private Message
Message 2 of 2

Hi, 

 

As the title says I've been waiting 3 weeks to complete an order, twice over the net I've attempted to order only to have no one call up to complete as it said it would and once over the phone where we completed the process and was told to expect an email within 2 days to organise installation dates. The phone call was OK the 5th, its now the 10th, patience is gone with TalkTalk and I've not even completed a transaction.

 

What gives????

 

H

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1 REPLY 1

SocialTeamJo
Support Team
Staff
Private Message
Message 1 of 2

Hi Hinnis17,

 

I'm sorry your order hasn't been completed and apologise for any frustration caused. 

 

What plan have you ordered?

 

Thanks,

Jo

 

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