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Broadband help

For queries about your TalkTalk broadband service.

Broadband only?

Dowey321!
First Timer
Private Message TalkTalk

on ‎15-12-2024 02:38 PM

Message 5 of 5
I am considering changing suppliers to lower my monthly outgoings.
 
Do TT offer a Broadband-only contract, i.e. we want to remove our landline?
 
Please let me know the options. Thank you
 
Christopher Dowey
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4 REPLIES 4

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to ferguson

on ‎15-12-2024 05:20 PM

Message 1 of 5

Hmm...could be read either way, I agree.

 

But I didn't think non customers could actually post nowadays, @ferguson?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk
In response to Gliwmaeden2

on ‎15-12-2024 05:17 PM

Message 2 of 5

@Gliwmaeden2 

Ah, I thought the poster was with another supplier presently, I may have misunderstood.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-12-2024 05:03 PM

Message 3 of 5

It basically won't make it cheaper, @Dowey321!.

 

The landline part cannot be removed from the ADSL service or FTTC, and if you move to Full Fibre it makes no difference to the bills if you add your Talktalk phone number for VOIP with it when you order.

 

So simply not making chargeable calls is the only way to avoid extra expense in your current situation. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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ferguson
Community Star
Private Message TalkTalk

on ‎15-12-2024 03:26 PM

Message 4 of 5

All TalkTalk services are effectively broadband only. The ones that are not yet available on Full Fibre circuits are still of course ultimately delivered to your home via copper landline. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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