Who do I contact? I cannot make outgoing calls on my landline. I tried My Connection and it says everything is working fine. I try to troubledhoot and seem to go round in a loop. I get a dialling tone but I get a continuous sound when I phone a number, even my mobile. I can receive incoming calls. I have tried different handsets & connected to the test socket. Same problem.
Thanks. Having rung other numbers I suspect it is my mobile. I understand there were various outages yesterday which is why there seemed to be a fault our end when we tried to ring various people. From internet searches, it appears that this problem is still ongoing so I will contact Vodafone if this does not start to work. Sorry to have bothered you. I will come back if we have any further problems
Thank you. It was working but I just called my mobile again (Vodafone network) and got a continuous sound. I could use my mobile to ring Home. I tried calling another TalkTalk number and that seemed to work so it is all very strange
Hi there @hatos13, I'm really sorry about this. Please allow me to run checks on this for you, hence you mentioned it won't allow you even when you are ringing your mobile. Thanks
Should you require any further assistance, please do not hesitate to contact us. Thank you very much for contacting TalkTalk, have yourself a lovely day ahead.
Okay I understand and I would have ran checks for you to determine the cause of the issue with your landline however you've confirmed that it's now working.
Hi there @hatos13. I am very sorry to hear that you are having issues with your landline. I will look into this for you. Please confirm if you are at home, where the TalkTalk services are installed.
