Can't log into Technicolor tg588v2

[tbcool32]

The admin username on the box and password doesn't work

the admin is: admin

and the password is what is on the security code.

I've tried the serial number but need to get into the router to do some port forwarding

[Michelle-TalkTalk]

Morning,

How are you getting on? Do you still need assistance with this?

Thanks

[Gondola]

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[Gondola]

On the back at the bottom right there's a pinhole Reset. Power the router and use a paperclip to gently press into the pinhole until you feel a click and hold there for a few seconds. That will factory reset the router.

The web browser access for router admin is 192.168.1.1

The Admin Username is admin

The Admin Access Key is on the bottom of the label on the back of the router

Are you a current TalkTalk Consumer home broadband customer previously with another ISP acquired by TalkTalk?