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Broadband help

For queries about your TalkTalk broadband service.

Change over from copper landline to digital

Jim791
First Timer
Private Message TalkTalk
Message 4 of 4

My internet and TV connections are via my phone landline. What happens when the phone landline is eventually turned off?

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3 REPLIES 3

kanya-TT
Support Team
Staff
Private Message
Message 1 of 4

Thanks for the clarity. In most cases when that happens, TalkTalk offers Fullfibre connection, meaning you are likely to receive an upgrade to that internet. What we can do now for you is to check if you have been offered such. 

 

Kanya

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Jim791
First Timer
Private Message TalkTalk
Message 2 of 4

Later in the year BT are disconnecting the phone lines in our area. As my internet connection comes down my copper landline how will I continue to receive my internet and TV box signal from Talk talk when the landline is disconnected?

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kanya-TT
Support Team
Staff
Private Message
Message 3 of 4

Hey there, @Jim791. Can you kindly elaborate more.

 

 

Kanya

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