Connection to wk network drives

[AllysonT]

Hi

I have been having problems connecting to my work network drives from home. I can connect on other Wi'Fi networks and 4G. I ordered a new router but this did not sort the problem.

If I connect to the network drives via 4G and then switch back to Wi-Fi I can continue to access them so it weems like it is the initial connection which is being blocked. My work VPN is showing as connected. 

Any suggestions would be gratefully received. 

[Michelle-TalkTalk]

Morning Allyson,

How are you getting on? Do you still need help with this?

Thanks

Michelle

[Michelle-TalkTalk]

Hi Allyson,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[KeithFrench]

Which make/model of router are you running & which VPN client are you using?