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Broadband help

For queries about your TalkTalk broadband service.

Ending contract

saraharosen1
First Timer
Private Message

on ‎09-03-2022 10:19 AM

Message 2 of 2

To Whom it May Concern, 

 

I am trying to contact one of your advisers through your customer service helpline but I cannot get through as I do not have a talktalk home number, just broadband. Please advise me on how I can get through to someone without putting in a home phone number.

 

Many thanks in advance.

 

Kind regards, 

 

Sarah Rosen

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

‎09-03-2022 10:24 AM - edited ‎09-03-2022 10:24 AM

Message 1 of 2

Check in My Account or Service Centre,  @saraharosen1, as your telephone number will be displayed there, even if you have never used it.

 

Cancellation cannot be done through the forum. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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