For queries about your TalkTalk broadband service.
on 17-12-2024 04:10 PM
Hi my Internet is constantly disconnecting I have now took out a new contract and it's still doing it
on 18-12-2024 07:54 AM
Morning @Kiely
I'm sorry to hear this and we can look into this for you.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle
on 17-12-2024 10:31 PM
What make/model of router do you have? What does the light(s) show on it when it disconnects? Does this affect wired (Ethernet) connections as well as wireless ones?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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