Lost TT email after migrating to newer Applemac
on 19-01-2025 02:46 PM
Message 9 of 9
I have migrated from an older imac using High Sierra to a newer one using Monteray v 12.7.1 I cannot now receive or send emails and keep getting a message "input password" . I have done this many times using my webmail password as advised but says not recognised. I have read previous posts from 2023 which indicated a problem with "secure access" Any help will be greatly appreciated.
formulaoz
Labels:
- Labels:
-
Other
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
8 REPLIES 8
on 21-01-2025 10:38 AM
Message 1 of 9
I've found a chat on Apple's forum that might help you. Mac Mail not responding after Monterey 12… - Apple Community.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 21-01-2025 09:48 AM
Message 2 of 9
Hi formulaoz, are you able to update to the latest version of monteray? Its 12.7.6.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 05:05 PM
Message 3 of 9
Thank you very much.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 05:03 PM
Message 4 of 9
Hi @formulaoz the Community expert will be in tomorrow and he is a TT employee. He will contact you on this thread.
I don't work here and all my opinions are my own.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 05:00 PM
Message 5 of 9
Can you advise me how to contact the tech people please. I spent forever talking to their phone person and got nowhere.
Thanks formulaoz
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 04:50 PM
Message 6 of 9
Hi @formulaoz yes they will but they don't work weekends. Look out for contact during tomorrow.
Sorry I cannot help further but gave no Apple kit to play with ☹️
I don't work here and all my opinions are my own.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 04:48 PM
Message 7 of 9
Hi thanks for your link. It promps me to input my internet account number (webmail p/w) I do that and it doesnt recognise it so no emails. If I go to delete the account so I can renew it it promps for the same password. I input it and it says the account already exists and cannot procede. Will TT tech guys help as I think their system is blocking my password input??
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 19-01-2025 04:26 PM
Message 8 of 9
Hi @formulaoz have you used the settings as recommended in the following link?
https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399
I don't work here and all my opinions are my own.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
