NO INTERNET

[Dianew7]

Hi, please could someone help. For the past couple of weeks my internet keeps on going down and not coming back on for a good few hours or so. I’ve tried to reset it, turn it off and on,  unplug and plug it back in, do all the tests and what not on the app and still no luck. I have to rely on it starting up on its own and it’s really not convenient with the amount of time it wastes. Utterly useless.

[Michelle-TalkTalk]

Hi Diane,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle