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Broadband help

For queries about your TalkTalk broadband service.

New router problem

Mike35
Newbie
Private Message TalkTalk

Friday

Message 2 of 2

Switched over to talktalk fibre 35 and set up went ok, working fine. BUT, 4 days in and returned home to find internet had dropped out (flashing amber light only).

 

Switched off, waited 20 + minutes and restarted. Amber light flashes continously no white light at any stage.

 

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

Friday

Message 1 of 2

I assume that this is the Sagemcom FAST 5364 router? What happens if you temporarily move the router with a new microfilter to the test socket behind the master socket's removable faceplate (if you have that type)?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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