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Broadband help

For queries about your TalkTalk broadband service.

New router

mohammed13
First Timer
Private Message TalkTalk

on ‎27-04-2025 03:12 PM

Message 3 of 3

Hi so i believe my router expired last year in august and it has been slow for the past couple days. How do i get a new one?

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message

on ‎28-04-2025 08:55 AM

Message 1 of 3

Hi there @mohammed13 I will just run a few checks on your router. Are you currently at home? 

Phili
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Divsec
Community Star
Private Message TalkTalk

on ‎27-04-2025 06:20 PM

Message 2 of 3

Hi @mohammed13 probably a few hoops to jump through first.

Have you tried rebooting the router?

Which router do you have?

What speeds are you seeing?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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