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Broadband help

For queries about your TalkTalk broadband service.

No internet

Dawn skain
First Timer
Private Message
Message 3 of 3

No internet since Friday

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number
     

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Thanks


 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Very important that you complete your community forum profile details, @Dawn skain, for staff to identify your account.

 

Please add your landline phone number and a fallback mobile phone number to your details by going via your avatar/name; settings; launch profile wizard. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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