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Broadband help

For queries about your TalkTalk broadband service.

Old Hub

Flossy333
First Timer
Private Message

on ‎17-07-2023 01:53 PM

Message 3 of 3

Hub from 2016 Despite several requests I cannot receive an updated one and connection gets interrupted on a regular basis

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎17-07-2023 02:25 PM

Message 1 of 3

Hi Flossy,

 

Can you complete your profile as Gliwmaeden2 has requested and we'll be happy to look into this for you

 

Chris

 

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎17-07-2023 02:12 PM

Message 2 of 3

You'll need to complete your community forum profile details, @Flossy333, so that staff can identify who you are and your account. 

 

Don't post any of that information on here. Go via your avatar/name; settings; add your Talktalk landline number  / account number in Personal Information. SAVE CHANGES. 

 

Your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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