For queries about your TalkTalk broadband service.
on 09-12-2025 09:24 AM
I'm unable to cancel Callsafe via my account login, the button linking me to the function just returns the "Oops....." message. Tried PC, mobile, different browsers, different Windows (7 and 11), always "Oops...".
Please could someone cancel the Callsafe boost on my account. We no longer use the telephone and have no need for callsafe.
Thanks
on 09-12-2025 10:12 AM
Thak you very much for contacting TalkTalk, Have yourself a lovely day:)
Goodbye!👋
on 09-12-2025 10:05 AM
That's all thanks, I'm sorted now.
on 09-12-2025 10:00 AM
Is there anything else that youw would like me to assist you with today?
09-12-2025 09:58 AM - edited 09-12-2025 09:59 AM
No problem:) You can also clear cookies and cache on your current browser before attempting anything.
on 09-12-2025 09:57 AM
Thanks
09-12-2025 09:29 AM - edited 09-12-2025 09:39 AM
Hi @Nimiq4, I'm sorry to hear that you're having trouble with canceling Call Safe. I’ve taken care of removing this feature for you on my end, and it should be fully removed within the next 24 hours.