If you already have filters they can continue to be used.
I'm guessing as it's a replacement for you existing one, to save on cost and wastage they are not included.
A few years ago a similar situation occurred with the Youview boxes sent as replacements in that those boxes did not include a new remote as the old one would work with replacement boxes.
If you are on Full Fibre you don't need filters either, but as said you can continue to use your existing ones if needed.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
