Is this due to a fault or has a restriction been placed on your account, possibly due to a late payment?
If the former what steps have you taken to try and rectify this?
What lights are on the router and what colour?
Have you checked the troubleshooting page on this website and followed the help there for your router?
Please let us know
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
