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Broadband help

For queries about your TalkTalk broadband service.

Returning equipment

AnnieC1
First Timer
Private Message TalkTalk

on ‎29-11-2024 11:06 AM

Message 4 of 4

Hi,

 

I have recently disconnected my broadband and still haven't received a returns bag for my equipment. How do I request one to be sent to me asap please?

 

Thank you

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
In response to AnnieC1

on ‎29-11-2024 12:04 PM

Message 1 of 4

Hello,

 

The returns bag is on the way and should arrive at some point next week.

 

Thanks

 

Michelle

 

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AnnieC1
First Timer
Private Message TalkTalk

on ‎29-11-2024 11:51 AM

Message 2 of 4

Hi Michelle,

 

I have updated this information.

 

Thank you 

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Anonymous
Not applicable
Staff
Private Message

on ‎29-11-2024 11:44 AM

Message 3 of 4

Hi Annie,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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