Router failing/No power

[Starlored]

I belive my Router may be failing late last night (21/04) No internet, this resolved itself and I thought nothing of it.

Get up in the Morning no Internet or network. Router has no lights on and takes several attempts to start up.

[Debbie-TalkTalk]

Hi Starlored

Have you received the router?

Thanks

Debbie

[Debbie-TalkTalk]

Hi Starlored

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

[Starlored]

Hi

Yes please, I'm currently having problems getting the router to connect.

[Debbie-TalkTalk]

Hi Starlored

I'm sorry to hear this.

I can send you a replacement router, would you like me to arrange this?

[Divsec]

Thanks for trying, it's about all you can do till the Community team come back to work on Monday. 

[Starlored]

All the connections are fine, we had a few problems earlyier in the year which have been sorted. This Seems to be a new rather annoying one.

[Divsec]

Hi @Starlored your post has been escalated and you should hear Monday. I'm assuming (silly me) you have tried completely disconnecting the router and then reconnecting, checking all the connections along the way?