I get a call saying my contract is about to expire and I can get fibre to the premises. The call goes on for 8mins and I state that I want to keep the landline and call package then line goes dead.
Month later second call guy saying fibre 150, for less than I am paying for fast fibre, landline and calls package. Again I say I want to keep landline and calls package. The call lasts over 15mins and i am asked to agree to numerous things at break neck speed. So each time I review saying definitely landline and calls. We talk survey and installation date so I book time off work.
I check email nothing showing so I logon to my account to find nothing but stating current contract expiring. I check but no mention of proposed work. Then i check fibre 150 to my address and no surprise only available without landline! So more wasted time again and how do I check this is not going to happen?
