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Broadband help

For queries about your TalkTalk broadband service.

TALKTALK SUPERSAFE

rhughes48
Team Player
Private Message TalkTalk

on ‎14-09-2023 11:15 PM

Message 4 of 4

 My SuperSafe is not working properly on my laptop. It says subscription has expired, I cannot scan for viruses etc, I still have a Fibre 35 contract which includes SuperSafe for free until 20.06.24. In Notifications says subscription valid then says it's not PLEASE HELP

Ray
Labels:
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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to rhughes48

on ‎18-09-2023 08:35 AM

Message 1 of 4

Thanks for posting back to let us know its sorted.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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rhughes48
Team Player
Private Message TalkTalk

on ‎15-09-2023 05:15 PM

Message 2 of 4

All sorted out now. Had a chat with an agent. Uninstalled from my laptop then reinstalled 😊

Ray

rhughes48
Team Player
Private Message TalkTalk

on ‎14-09-2023 11:17 PM

Message 3 of 4

It's OK on my android mobile

Ray
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