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For queries about your TalkTalk broadband service.

TalkTalk WifiHub flashing amber

PintOBridge
Newbie
Private Message TalkTalk
Message 3 of 3

Hello

Since the weekend the TalkTalk internet has been down at home , the box has been flashing amber, I have an open case but have struggled talking to TalkTalk. Its fibre65 and comes in on like  an ADSL telephone line. (we have no phones connected to baylen)

With advice from TT I swtiched router off for 20mins, this does not resolve when switched back on. I then removed front of wall socket and plugged into back of socket (test socket?) - still no change after restart.

 

Have been in chat for around 8 hours today and nothing happening so did some testing and found....

The wifi network is not available anymore-it does not appear as available on any devices.

I tried disconnecting lan cable and running with just power and broadband cable  into router and using wifi.. still no wifi signal.

Plugged Lan cable back in and tried pinging from pc - no reponse as pc not issued ip address. put in a static ip into pc with subnet and gateway.

Pings 20 times ok then goes no reply for a min or two then replies 20times and repeats this cycle over and over, always 20 pings then dead for a bit. bit like router is not starting up fully and re-cycling.

Is the TT Wifihub router broken?

 

Thanks D

 

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2 REPLIES 2

Message 1 of 3

@mandisa1-TT, @PintOBridge has another thread using their original forum name (and so associated with an account already) so I'm locking this thread.

 

You don't need to follow up here!

 

The OP has now posted under their original forum name here:

 

https://community.talktalk.co.uk/t5/Broadband/TalkTalk-WifiHub-flashing-amber/td-p/3137752#M883658

Gliwmaeden2, a fellow customer.

mandisa1-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there @PintOBridge We sincerely apologize for the inconvenience caused to you. I would love to look into this for you, please update your profile, so I can access your account.

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