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Broadband help

For queries about your TalkTalk broadband service.

Telephone number to speak to a human being

Lillyli
First Timer
Private Message TalkTalk
Message 5 of 5

I need help

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4 REPLIES 4

Message 1 of 5

Either phone 03451 720088 [closes 7pm] or use Chat [live, after initial bot questions, till 9pm].

See full details of opening hours through links on this page:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

OR return to "help with your service" on this forum. Choose the appropriate message board and click on start a topic. 

 

This is because you need to start your own thread for support from staff on the forum, @Wodahs.

 

You'd also need to complete your community forum profile details for them to identify your account. They answer during the day, Monday to Friday. It's not real time, like a phone conversation, so you need to keep an eye out for their replies in the thread.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Wodahs
First Timer
Private Message TalkTalk
Message 2 of 5

how do i speak to a customer service person

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Lillyli

 

Have you spoken to our team by phone or live chat?

 

Do you still need help with this?

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ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.