Unable to forward port 80 and 443

[lewishartshorn]

Hi

I'm trying to port forward port 80 on my router but I get the message

"The Configured port conflicts with the internal service port"

Looking at other posts on here it seems like it's an issue with the DG8041W router and I'd have to request to change my router, how would I do that?

Thanks

[Chris-TalkTalk]

Hi Mat,

If you need assistance can you please start your own thread/topic in the appropriate support section

Thanks

Chris

[thew22]

Afternoon. I am having the exact same issue with the Huawei DG8041W router. 

I am trying to forward port 80 so I can use my domain name for personal hosting, however I get the error message "The configured port conflicts with the internal service port." 

I can set it to another port and access over http, but then I can't use my domain.

Can you please help? Is this issue possible to fix with a firmware update, or would I be able to swap my router for another?

Kind Regards,

Mat

[Debbie-TalkTalk]

Hi lewishartshorn

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

[lewishartshorn]

Hi Michelle

Yes that would be good.

Thanks

[Michelle-TalkTalk]

Morning,

Thank you. Would you like us to send a Sagemcom router instead for testing purposes? We would also send a router returns bag so that one of the routers can be returned.

Thanks

[lewishartshorn]

Hi Michelle,

Thanks, I have updated my profile.

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

[Gliwmaeden2]

Staff will need to identify your account when they reach your thread, @lewishartshorn.

Add your Talktalk landline number/account number by going via your avatar/name; settings; Personal Information. SAVE CHANGES. 

[Divsec]

Hi @lewishartshorn your post has been escalated and you should hear tomorrow.