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Broadband help

For queries about your TalkTalk broadband service.

VPN CONNECTION ISSUES

keinpesto
First Timer
Private Message
Message 2 of 2

Was connecting through VPN with no issues now it cannot?  Firewall setting checked , can connect through another wifi provider, tried connecting with a colleagues PC with the same settings for VPN and that will not connect.  Router is working fine for all other services, did a full reset on the router and no difference.

 

This points to the Talk talk set-up or router, which was not changed or tampered with on my side.   

 

Please advise how to get this fixed.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number


  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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