For queries about your TalkTalk broadband service.
on 13-10-2022 09:31 AM
Our router does not allow me to connect to my work VPN. Can you help?Router: Sagemcom CS 50001 FAST 5364-3.T8
Answered! Go to Solution.
on 13-10-2022 09:54 AM
Hi Chinners
That's great, thanks for confirming 🙂
I have sent you a Private Message with a link to a short survey for the Community.
Thanks again.
Debbie
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on 13-10-2022 09:53 AM
All working now! Thanks very much for your help 🙂
on 13-10-2022 09:51 AM
All updated 🙂 Please can you retest?
on 13-10-2022 09:44 AM
Yes, I will start it now and post back to confirm once completed 🙂
on 13-10-2022 09:43 AM
Thank you! Any time this morning would be great, please. Could you do it now?
on 13-10-2022 09:37 AM
Apologies for this.
I will need to make a change to your router firmware, when would be the best time to do this?
We advise to leave the router switched on without being rebooted whilst we update the FW. This should take no longer than 15 minutes to update.
Thanks
