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Broadband help

For queries about your TalkTalk broadband service.

Why is TalkTalk website so bad?

kriss0505
First Timer
Private Message TalkTalk
Message 4 of 4

Almost every time I'm on the website, a page either doesn’t load (just shows a blank screen with or without a loading spinner), or redirects me to a non-existent page. Like currently I would like to view details about upcoming fibre installation appointment, or check the status of equipment delivery, but I'm just not able to since nothing loads!

This has been going on for quite a while now — it’s not a one-off problem. It’s really frustrating when you're trying to manage your services and the site simply doesn’t work.

Is anyone at TalkTalk aware of this ongoing issue, and is there any plan to resolve it?

 

not foundnot found

 

Some pages keep loadingSome pages keep loading

 

Other are just blankOther are just blank

 

 

 

 

 

 

 

3 REPLIES 3

Judithw62
Participant
Private Message TalkTalk
Message 1 of 4

Sorry to say this but trying to get someone to talk to is even worse

0 Likes

Australiaboy
Chatterbox
Private Message TalkTalk
Message 2 of 4

I am sure they must be aware you can always phone instead

0 Likes

sabelo-TT
Support Team
Staff
Private Message
Message 3 of 4

@kriss0505, how about you get in touch with our Loyalty department using 0345 172 0088 Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed as our dedicated team will further check on everything for you on your local area and provide you with all information you would require. 🙂