WiFi slow down and ping issues

[Taekeun]

I am using Sagemcom FAST 5364.
It used to be normal speed, without any ping problems (ping was around 30-40ms)

Now WiFi speed is so slow, not only even I can't watch Youtube, but also ping is unstable.

I turned it off and on, turn on WPS, changed DNS server few times.

Any other solutions for this I can fix myself at home?

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• TalkTalk Telephone number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

[Taekeun]

I updated.

Could u check it?

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name


• Telephone number


• Alternative contact number


 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks