iPhone WiFi issues
on 14-10-2024 03:47 PM
Message 27 of 27
In the last 5 months or so mine and my wife’s iPhones keep losing WiFi signal from our talk talk router (sagecom)
to reconnect you have to toggle WiFi off and on on our phones
this has never been an issue before in my 5 years with talk talk
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26 REPLIES 26
on 15-10-2024 06:52 AM
Message 21 of 27
Good morning,
Does the iphone have the latest version of IOS? What version of IOS does it have please and could you also confirm the model of iphone?
Thanks
Michelle
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on 14-10-2024 05:06 PM
Message 22 of 27
Keith the thread I was referring to was titled IPHONE TO ROUTER DROPS OFF, but I’m not technically minded enough to link it to this thread
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on 14-10-2024 04:29 PM
Message 23 of 27
The firmware version is 174,
i will search for the other post I mentioned
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on 14-10-2024 04:24 PM
Message 24 of 27
Go to the router's login page in your browser, by going to:-
192.168.1.1
There is no need to login. At the bottom left of the page is the firmware version & the last three digits will most likely be 174 or 202.
You mentioned in your PM about some other similar threads that I have commented on, please can you give me a link to one of them to remind me of the problem.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
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on 14-10-2024 04:19 PM
Message 25 of 27
Hi Keith, yes the problem only appears to effect iPhones, windows laptops, iPads and chromebooks all ok.
how do I check the firmware version of my router
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on 14-10-2024 03:57 PM
Message 26 of 27
Hi @Belgium
Thank you for creating a thread for this. Does the problem only affect iPhones? Which firmware version is running on your router?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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