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Broadband help

For queries about your TalkTalk broadband service.

not recieved my voucher

Tonyone1
First Timer
Private Message

on ‎17-12-2021 02:17 PM

Message 3 of 3

Hi I was promised a £40 voucher if I stayed with TalkTalk  it has been several days now and it has still not arrived anyone else been made a false promise.

 

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2 REPLIES 2

SocialTeamJo
Insightful One
Staff
Private Message

on ‎22-12-2021 11:08 AM

Message 1 of 3

Hi Tonyone1,

 

Was this offered to you by an agent?

 

Thanks,

Jo

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ferguson
Community Star
Private Message TalkTalk

on ‎17-12-2021 02:40 PM

Message 2 of 3

"Several days?" The usual lead-in time is 90 days. Where did you get the offer?

 

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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