register landline

[Nicholas1948]

I had full fibre installed yesterday. The BT landline does not register to the hub, despite several attempts, and waiting until today

How can I register it? I pressed the WPS button on the hub, as advised, but it fails to register

[Michelle-TalkTalk]

Hi Nicholas,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Did you order VOIP at the same time as the Full Fibre, @Nicholas1948?

Please add your Talktalk phone number in Personal Information in the profile area for staff to identify your account.