@mikeb76, you do need to proactively contact Talktalk directly - you're getting the emails because Talktalk lost track of which legacy email addresses are used by current customers.
Now that Everymail is taking over the old addresses for those who have left Talktalk, you must ensure that a Live Chat agent or support on 03451 720088 has been told you are a current customer who requires these addresses to be associated with your broadband service.
Otherwise they will just fall into a black hole - Talktalk will no longer be looking after these addresses.
The agent needs to complete a form to ensure that Talktalk keeps including your email service.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
