wifi

[Rocko]

hello talktalk community, I had a sagemcom router fitted by engineer two days ago wifi keeps cutting out, and when working its buffering, TV is getting a stronger wifi signal from next doors house, any tips welcome, thankyou. 

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. I've run a test on the line which is clear. Can I just confirm, is the wired connection stable? Once we've confirmed this then we can offer more advice.

Thanks

[Gliwmaeden2]

@Rocko, somehow this thread was not in the queue for attention  - I have made sure that it is now going to reach staff.

If you no longer need help with this, please let us know. It's been a while since you posted.

[Divsec]

Hi @Rocko how are things when you connect via ethernet cable?

Your post has been escalated and you should hear tomorrow.

Have you tried rebooting your router?