Broadband help

Rocko · ‎31-10-2022

hello talktalk community, I had a sagemcom router fitted by engineer two days ago wifi keeps cutting out, and when working its buffering, TV is getting a stronger wifi signal from next doors house, any tips welcome, thankyou.

Anonymous · ‎18-11-2022

Morning,

I'm sorry to hear this. I've run a test on the line which is clear. Can I just confirm, is the wired connection stable? Once we've confirmed this then we can offer more advice.

Thanks

Gliwmaeden2 · ‎17-11-2022

@Rocko, somehow this thread was not in the queue for attention - I have made sure that it is now going to reach staff.

If you no longer need help with this, please let us know. It's been a while since you posted.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Divsec · ‎17-11-2022

Hi @Rocko how are things when you connect via ethernet cable?

Your post has been escalated and you should hear tomorrow.

Have you tried rebooting your router?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.