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Can I suspend and delete my old pipex email account

First Timer



can i I possibly have my old pipex email account suspended and deleted please?

Any advice / help welcome.


Community Star

Hi @nz2019 


To maintain your personal security then full deletion of a redundant pipex email account is a good decision. 


The Data Protection Team will delete an email account for you under your General Data Protection Regulation (GDPR) Right to Erasure.  Here's the TalkTalk advice article related to the GDPR. Scroll down and select the section Your right to be forgotten also known as Right to Erasure for instructions for requesting that your email account and any contents are authorised for deletion by the Data Protection team.  Contact details are in the article.


As well as your identification they'll need proof that you're the registered user of the email address including:

  • Email address for deletion
  • Your Full Name
  • Date of Birth
  • Landline 'phone number and Full postal address linked to the email address when first registered
  • Your current contact details

Account verification is managed by the Data Protection team before email account deletion is authorised as deletion of personal data is not reversible. 


Reports say that the process is handled quickly but do please update us on the outcome as it's good to get feedback.

 Gondola - Halloween ghoul guide

To avoid my red eyes . . . If I spooked a solution Best Answer

First Timer

Hi Gondola,


thanks for for your reply. I will do as you instructed.


kind regards 

Community Team - TT Staff

Hi nz2019, Gondola's advice is spot on. You won't go wrong following that information. 

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