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Unable to send any emails from all devices

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3 REPLIES 3
Caraman2
Popular Poster

we are unable to send emails from our devices, does anyone know how to fix this error? This mail error was generated using a single email recipients address? How can there be too many?

Message could not be sent to the following recipients: [**********@tiscali.co.uk] (453 - 453 4.2.0 vzKqjWdF4rEOC Too Many Recipients (TT605)

 

OCE_Ady
Community Team - TT Staff

Hi Caraman2, you may have sent too many mails over a 24 hour period. The only way to fix it is to wait and try again in 24 hours. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Caraman2
Popular Poster

Thanks for the information but I was never aware that there was a limit on the number of emails sent! What is the limit, is it based on data limits or purely on the number? Any idea of how to check?

OCE_Ady
Community Team - TT Staff

The limits are to prevent spam being sent from the network. The limits are on a rolling basis so per hour and per 24 hours.  As long as you're not spamming or bulk mailing you'd normally never hit the limits. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.