We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Able to send but not receive e mails

Sydders1
First Timer
Private Message TalkTalk

on ‎27-09-2024 11:41 AM

Message 4 of 4

Hi I am using Thunderbird, as of yesterday I am not receiving emails but can send them. I am getting a message to say that "The certificate for that POP server is not valid."

Labels:
0 Likes
3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Sydders1

on ‎02-10-2024 07:00 AM

Message 1 of 4

Excellent, thanks for letting us know. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Sydders1
First Timer
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎01-10-2024 06:56 PM

Message 2 of 4

Hi Ady , all working now that I have changed Thunderbird settings to the settings advised. Thank you for your help.

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎30-09-2024 09:50 AM

Message 3 of 4

Hi Sydders1, are you using the email settings as they appear in the Email Settings help article?

 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024