Authentication Denied (TT311)

[Help-me-rhonda]

Hi, I use GMail to send/receive messages with my TalkTalk e-mail account.  This has been working just fine for years, but today I've started getting the above error when trying to reply to e-mails sent to my TalkTalk address in GMail.  I can still send e-mails from my TT account within GMail, and I can still receive new/response messages, but when I try to reply to an existing thread, I get the TT311 message.  I also get the message if I try to set up the link between GMail and TT again.

Any thoughts on how to fix this?

[Ady-TalkTalk]

Thanks for letting us know. 

Ady 

[Help-me-rhonda]

Hi Ady,

No, it appears to have resolved itself, but any tips on what to look for if it happens again will be gratefully received.

Thanks.

[Ady-TalkTalk]

Hi Help-me-rhonda, are you still having problems?

Ady