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on 11-01-2024 12:41 PM
An oddity to report....
Yesterday one of my email accounts was failing to authenticate from 08:30 to 10:47.
Then it was OK.
Until today, when it again failed from 11:04 until 12:16.
Now it is OK again.
My other accounts were all working at these times, and have had no recent problems.
on 22-01-2024 12:20 PM
Please add the affected email address to private notes or send me a pm with it and I'll ask the email admins to check on this for you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 19-01-2024 11:46 AM
It happened again (twice) yesterday (I thought I'd posted that, but it doesn't seem to be here).
I've turned on verbose logging for my fetchmail process, so will see what it comes up with next time it happens.
It's not my main email account, so the breaks aren't all that much of an issue, but they are odd and I just wonder if they are indicative of a problem somewhere that might have other effects.
on 19-01-2024 09:06 AM
Morning,
Is this still happening since your last post?
Thanks
Michelle
on 17-01-2024 11:33 AM
@Ady-TalkTalk wrote:And there are no other connection issues with the internet?
Everything else is OK. The only issue is this occasional authorization failure on one account.
on 17-01-2024 10:09 AM
And there are no other connection issues with the internet?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 16-01-2024 05:27 PM
Happened again today from 13:24 until 14:46.
Same account with the issue, whilst all the other 3 were OK.
on 15-01-2024 08:32 PM
Authorization back at 20:19.
15-01-2024 07:30 PM - edited 15-01-2024 07:52 PM
It's occurring again now.
Three accounts are authorizing OK. One is not. (Started around 19:00)
If I try to login to the TalkTalk WebMail interface for this account it just hangs for several minutes, then reports
Error
on 11-01-2024 01:42 PM
Hi gmlack, if this keeps occurring please let us know.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.