Blocklist full

[Melissa23]

I have been ‘subscription bombed’ - every day over twenty emails saying I have subscribed. I am adding them to the blocklist and then deleting them. I am now told ‘blocklist is full, delete some addresses first’. But where is the blocklist? I’ve given up marking them as spam as they appear again the next day. Thanks for any help

[siphosethu-TT]

You can also try Bill's method as it might also work. Thanks😇

[Billx]

Hi, @Melissa23 

This is how to go to the list of blocked email addresses:

open TalkTalk webmail,
click Cogwheel (top right) --> click 'All settings' --> scroll down until you see 'Access Lists' -->
click 'Access Lists' --> click Blocklist

You can delete any of them by clicking the bin icon on the right.

Are all the emails mostly from new self-subscribed email addresses, each day?

Bill

[siphosethu-TT]

There's a few ways that you can add senders to blocklist

Within the email 

1. Select the Ellipsis (3 dots) top right
2. From the dropdown menu select Add sender to Blocklist
3. You'll get a confirmation screen, if you're happy select Add
4. You can then select Delete from top left of email

From the inbox

1. Select the emails that you want to block by adding check mark to the boxes on the left
2. When you have selected the ones you require
3. Select the Ellipsis (3 dots)at the top
4. From the dropdown menu select Add sender to Blocklist
5. You'll get a confirmation screen, if you're happy  select Add
6. Whilst these are highlighted you have the option to delete these by selecting Delete at the top of page

Managing Blocklist

I've actually gathered the info for you to lessen the trouble. Thanks

[siphosethu-TT]

Hi there @Melissa23, if you are looking for the blocklist feature please click on the link below and if you scroll down there is a link provided there guiding you on the process. Thanks

Phishing emails - everything you need to know - TalkTalk Help & Support