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email support

Ask us about your TalkTalk email account and Webmail.

Can't send Mail from One Tel Accout, only receive.

Tommy58
First Timer
Private Message TalkTalk

on ‎01-01-2025 03:04 PM

Message 3 of 3

I can't send any mail from my Onetel e-mail account, only receive.

 

I'm using Port 25 which Im informed is the correct one.

 

Any information would be gratefully reveived.

 

Where can I find the correct Port number if 25 isn't correct.

 

Thanks.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎03-01-2025 09:30 AM

Message 1 of 3

Hi Tommy58, you can't use port 25 anymore its not secure. Have you logged into webmail to see if your can still send from there?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk

on ‎01-01-2025 03:26 PM

Message 2 of 3

Hi @Tommy58 here are the TT settings

 

https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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