email support

Smeghead1234 · ‎17-09-2024

Hi.

I just upgraded my mobile but when adding TT email despite checking settings I cannot put TT mail on my new phone.

Keeps saying incorrect password but I can log onto my mail via the website so the password I'm using is correct

Can anyone help

Ady-TalkTalk · ‎25-09-2024

There are no accidental spaces or full stops in the password box are there?

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Smeghead1234 · ‎19-09-2024

Hi Ady.

I've got an honor magic V3 running android 14

Smeghead1234 · ‎18-09-2024

Hi Ady..the phone is android 14 and the default mail app

Ady-TalkTalk · ‎18-09-2024

Hi Smeghead1234, what version of Android does it run and are you using the default mail app?

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Smeghead1234 · ‎17-09-2024

I've just upgraded to an honour magic V3 running android

Divsec · ‎17-09-2024

Hi @Smeghead1234 would be helpful to know operating system and email app?

In the meantime try restarting your phone.

Your post has been escalated and you should hear soon.

I don't work here and all my opinions are my own.

email support

Cannot access TT mail on new mobile