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email support

Ask us about your TalkTalk email account and Webmail.

Fibre Customer - do I have free mailboxes or not?

PhilMon1
Newbie
Private Message TalkTalk PLUS

an hour ago

Message 2 of 2

I am a TalkTalk Fibre 150 Customer.

According to this page About TalkTalk Mail Plus - TalkTalk Help & Support I should have up to five free mailboxes as a Fibre customer.

Where do I even start to access this service and set it up?

There is nothing on my Account Dashboard, nor on the App.

I cannot subscribe nor sign-in to Everymail using my account email (which is not a TalkTalk email address).

I spoke to help who were no help, and the chatbots don't understand what I am asking.

 

Do I have access to a mail service? If so, how do I access it?

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ferguson
Community Star
Private Message TalkTalk

an hour ago

Message 1 of 2

If you have a TalkTalk broadband service then that help article does not apply to you. Have you received a notification recently about Everymail? If so, then again as a current broadband customer that would have been sent in error. Do you have any TalkTalk email addresses presently and are they working OK?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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