Change password
on 08-06-2024 09:57 PM
Message 4 of 4
Why can't I change an email password. It meets the criteria but when I try I get a message saying 'Your password cannot be reset at this time. Please try again later'. Is there something wrong with TalkTalk?
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3 REPLIES 3
on 11-06-2024 09:36 AM
Message 1 of 4
Hi Dannyboy24, are you trying to do that in MyAccount? If you could send me a personal message with your account number I can check this for you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 09-06-2024 08:28 AM
Message 2 of 4
@Dannyboy24, wait for staff support.
They respond during the day, Monday to Friday.
They'll be able to investigate.
Gliwmaeden2, a fellow customer.
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09-06-2024 08:17 AM - edited 09-06-2024 08:18 AM
Message 3 of 4
Anyone? 12 hours later and I still can't change the password
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