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Correct e-mail address being rejected

Jancux
Popular Poster
Private Message TalkTalk
Message 4 of 4

Why is an e-mail address used for years being rejected?

What have TalkTalk changed to cause this?

What is an invalid ARC result
The mail system

<john.ruddock*****82.68.205.86]
said: 554 5.7.1 rejected by DMARC policy for tiscali.co.uk with invalid ARC
result. (in reply to end of DATA command)

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Jancux, please send me a personal message with the sending and receiving email addresses so that I can add you to the incident. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 4

@Rocky61, please return to the message board and click on start a topic to begin your own thread. 

 

This is to avoid any confusion between customers when staff reply.

 

 

Gliwmaeden2, a fellow customer.

Rocky61
Team Player
Private Message TalkTalk
Message 3 of 4

I have the same problem. I send regular emails to church members, but emails to one person is now being rejected because of Tiscali's DMARC policy. I have tried online chat, but BOT does not understand, and unable to get through to any one on phone who can help.

 

host mx01.mail.icloud.com[17.57.154.33] said: 554

    5.7.1 Your message was rejected due to tiscali.co.uk's DMARC policy. See

    https://support.apple.com/en-us/HT204137 for info (in reply to end of DATA

    command)

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