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email support

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adding e-mail to iphone

cohensimon
Visitor
Private Message TalkTalk
Private Message TalkTalk

Message 2 of 2

hi

 

i am trying to re-add my talktalk email to my iphone and it says wrong username and/or password.  but i have put in my talktalk e-mail ie XXXXXXXXX@talktalk.net and my password which i have re-set in webmail on my pc, so i am not sure why it is not working.  please help.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@cohensimon, never display sensitive personal information in the public thread. 

 

Add the address in Private Notes, near the end of the Personal Information area of your profile. 

 

Go via your avatar; settings; drop down menu...complete Personal Information and Private Notes. SAVE CHANGES. 

 

Staff will be likely to respond after the New Year holiday. 

Gliwmaeden2, a fellow customer.
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