adding e-mail to iphone

[cohensimon]

hi

i am trying to re-add my talktalk email to my iphone and it says wrong username and/or password.  but i have put in my talktalk e-mail ie XXXXXXXXX@talktalk.net and my password which i have re-set in webmail on my pc, so i am not sure why it is not working.  please help.

[Ady-TalkTalk]

I've had the mailbox unlimited for you.

Ady

[Ady-TalkTalk]

Hi cohensimon, your account has been limited to webmail only. You need to reset your password to something that's never been used in regard to this mailbox before. 

Ady

[Gliwmaeden2]

@cohensimon, never display sensitive personal information in the public thread. 

Add the address in Private Notes, near the end of the Personal Information area of your profile. 

Go via your avatar; settings; drop down menu...complete Personal Information and Private Notes. SAVE CHANGES. 

Staff will be likely to respond after the New Year holiday.